Online Asset Co., Ltd. (“Company” or“we”)as the provider of the efin.FINANCE platform, has established these Terms of Service(“Terms”) to set forth the rules, conditions, and binding obligations applicable to all users—including individual customers, business operators, or any person accessing or using services on the efin.FINANCE platform(collectively referred to as “You”)
By accessing, registering for, or using any services on efin.FINANCE, you are deemed to have read, understood, and fully agreed to be bound by these Terms, as well as all rules, policies, and specific or general conditions issued by us in relation to particular services, which may be updated from time to time.
These Terms aim to provide clarity, transparency, and fairness to all users, based on mutual trust, openness, and accountability. If you do not agree to any part of these Terms, we kindly ask that you refrain from using our efin.FINANCE platform.
1. Definition
Unless otherwise specified in these Terms, or unless the context of a word or phrase indicates otherwise, the terms used in this Terms shall have the following meanings :
1.1 “You” refers to the customer, user, or any person who accesses the services of our platform, whether
1.2 “we” refers to Online Asset Co., Ltd.
1.3 “Platform” refers to the service system under the name“efin.FINANCE” developed and provided by Online Asset Co., Ltd., which offers financial and investment data analysis services, capital market data presentation, as well as access to and use of the Company’s additional programs or tools (e.g., TRADEMAN, efin StockPickUp, efin Mobile, efin Trade Plus, or any other current or future services provided by the Company).It also includes related auxiliary services such as shareholder rights verification, participation in shareholders’ meetings, online voting, shareholder communications, user account management, reporting, or conducting business electronically involving user groups through such systems.The term “Platform” includes all access channels, such as the website https://efin.finance.com mobile applications, websites, APIs, and any other channels we may provide now or in the future.
1.4 “Affiliate” refers to our group of companies under the name “efin group”, or other companies related to us through shareholder structure, management, or joint business operations.
1.5 “Terms Of Service” refers to the terms, conditions, rules, or policies of Online Asset Co., Ltd. established to govern the services provided via the efin.FINANCE platform.
2. Acceptance of the Terms
For the sake of clarity and mutual understanding, we would like to inform you that :
2.1 By accessing our platform, website, application, system, or using any of our services—regardless of the access method or the device used—you are deemed to have read, understood, and agreed to be bound by the terms and conditions of this Service Terms, including all relevant policies such as our Privacy Notice, Cookie Policy, and any additional terms or notices that may be issued from time to time. All such documents shall be considered an integral part of this Terms.
2.2 If you do not accept all or part of this Terms, you are kindly requested to refrain from using our services and to immediately cease access.
2.3 If you are using the services on behalf of a legal entity or organization, you represent and warrant that you have the legal authority to bind such organization to this Terms, and that the use of the services shall constitute acceptance of the terms on behalf of that organization.
3. Ownership and Intellectual Property
3.1 All content presented on this platform—including but not limited to text, images, data tables, graphs, securities prices or values, trademarks, graphics, sounds, application screen designs, user interface (UI) designs, data in any form, and any software programs available on the platform (collectively referred to as “Content”)—is the property of the Company or its licensors. Such content is protected under intellectual property laws or other ownership rights, whether registered or not, under Thai law and applicable international laws.
You are granted only a personal, non-commercial right to view and use the Content. Any commercial use, or any other use that may unjustifiably harm our interests, is strictly prohibited unless prior written permission is obtained from us. You must also comply with any specific usage terms or restrictions applicable to particular types of content as indicated on the relevant page where the content appears.The use of our trade names, trademarks, service marks, or any other intellectual property displayed on this platform, for any purpose, requires our prior written consent.
3.2 All trade names, product names, trademarks, service marks, and other intellectual property that appear on this platform and are not owned by us have been arranged or incorporated solely for the visual appearance of the platform. As the platform provider, we have no intention to infringe upon any commercial rights or intellectual property rights of any third party.
3.3 Unless expressly stated otherwise on this platform, you are permitted to view, download, upload, and print the Content solely for personal, non-commercial use. You agree to retain any copyright or ownership notices that appear within such Content. You must not copy, store, download, transmit, distribute, publish, reproduce, adapt, create derivative works from, display, broadcast, sell, license, lease, or transfer any of the Content to any third party, whether for commercial gain or otherwise, unless you have received our prior written consent.
4. Accessing Services via Username and Password
4.1 To access services on the efin.FINANCE platform, you are required to register for a user account and log in using your own username and password. You are solely responsible for maintaining the confidentiality of your username and password.
4.2 You represent and warrant that :
- 4.2.1 You are of legal age to enter into a binding Terms and are not otherwise prohibited by applicable laws.
- 4.2.2 The personal information you provide during registration is accurate, complete, up to date, and verifiable.
4.3 We reserve the right to immediately delete, suspend, or restrict access to any of your content if we determine that any information provided is inaccurate, outdated, or suspected to be in violation of our Terms of Use or applicable laws—without prior notice.
4.4 You may change, suspend, or cancel your username, password, or access to the platform at any time through the channels and procedures we provide. We are not liable for any damages or losses occurring before such suspension or cancellation becomes effective.
5. Payment, Service Cancellation, and Refund Policy
By subscribing to any membership plan on https://efin.finance.com you confirm that you have read and accepted our Terms of Service, including the terms related to billing and payment.Please review our Payment Terms carefully before deciding to subscribe to our services.
6. Cyber Security Policy
We implement technological and procedural security measures to safeguard online transactions and protect your data from unauthorized access or theft during transmission over communication networks. Our systems are regularly monitored and maintained to ensure secure access, using methods such as firewalls and Secure Socket Layer (SSL) encryption.
7. Links to Third Parties
- 7.1 This platform may include links to functions, features, publicly available APIs, or websites operated by third parties (collectively referred to as “Third-Party Services”). Such connections may experience interruptions, defects, delays, or incompleteness due to user actions or third-party operations involved in these integrations.
- 7.2 These third-party services are provided solely for your convenience and do not imply any endorsement, control, or responsibility on our part. Any interaction with such third-party services is solely between you, as the user, and the third party. We accept no liability for any loss or damage arising from your use of or reliance on these services under any circumstances.
- 7.3 You are advised to regularly review the terms of use, privacy policies, and any applicable conditions of each third-party provider before using their services. You should also exercise careful judgment when using any information for your own decision-making.
8. Limitation of Liability
By accessing or using this platform, you unconditionally and irrevocably agree to all of the following terms and conditions, which are considered a prerequisite for granting you access to use the platform.
- 8.1 Purpose and Scope of Services.This platform has been developed as a tool to facilitate users in accessing investment-related data and information, intended for general informational purposes only, and limited to services we provide. You acknowledge and agree that :
- 8.1.1 This platform does not constitute legal, tax, or financial advice, nor is it intended to solicit or persuade you to buy or sell any securities or financial products.
- 8.1.2 We do not act as an authorized agent, attorney-in-fact, representative, broker, or advisor in any transaction or legal act between you and any other party, whether conducted through our platform or with third parties beyond our services.
- 8.1.3 You are solely responsible for analyzing, assessing risk, and making your own decisions, and you must strictly comply with all applicable laws and regulations.
- 8.2 Disclaimer of Warranties.The platform and all content are provided on an “as-is” and “as-available” basis. We disclaim all types of warranties, whether express, implied, or statutory, including but not limited to :
- 8.2.1 Accuracy of Information : We do not guarantee the accuracy, completeness, timeliness, or reliability of any data, charts, articles, or other content.
- 8.2.2 Fitness for Purpose : We do not guarantee that the platform will be suitable for your specific purpose or will result in any outcome or profit you expect.
- 8.2.3 System Performance : We do not guarantee uninterrupted access to the platform, timely service, freedom from interference, absence of technical errors, or protection from harmful components such as viruses, malware, or other malicious code.
- 8.3 Acceptance of Risk by Users.Please carefully read and understand the following :
- 8.3.1 We are not liable for any losses resulting from the use of the efin.FINANCE platform by you or others, including losses from trades or investments made based on any information or content received through the platform.
- 8.3.2 Investment decisions involve risk. Buying, selling, or holding securities, commodities, and other investments carries risk. Any suggestions presented—whether in this document or from experts—are only for informational purposes and do not guarantee specific outcomes or profits.
- 8.3.3 Loss of capital is always possible. Investments in high-risk instruments, including intraday trading, may result in substantial financial losses.
- 8.3.4 You should conduct careful research and consult with certified financial professionals to assess the suitability of any investment based on your financial status, risk tolerance, and investment goals.
- 8.3.5 Past performance is not indicative of future results. Trading results shown on the platform are hypothetical, derived from probability-based calculations, and do not guarantee future returns. Actual results may differ—potentially better or worse.
- 8.3.6 You acknowledge that many factors affect trading outcomes, including market volatility, strategy changes, and personal factors such as your own emotional state and discipline.
- 8.4 Except as specifically stated in these terms and conditions, we—along with our directors, managers, executives, employees, agents, and consultants—shall not be held liable for any platform errors, data inaccuracies, or omissions, nor for any consequence of action or inaction related to the platform, whether arising from contract, tort, negligence, or any other cause, even if we have been advised of the possibility of such damages.
9. Termination of Service
- 9.1 Termination by You
- 9.1.1 You may request to terminate your use of our services and delete your user account at any time. This can be done by yourself through the account management page on our website.
- 9.1.2 Upon receiving your account deletion request, the system will delete all personally identifiable information associated with your user account from our database. However, to fulfill certain necessary purposes, we reserve the right to retain some account-related data as appropriate, such as :
- 1) Communication data submitted through the system, such as forms, issue reports, or customer service inquiries.
- 2) Transaction records or system usage logs relevant to security, audit trails, or legal obligations.
- 9.1.3 The retention of such data will be conducted under the principles of necessity and for a reasonable period. We will securely store the data and use it only for legitimate purposes, such as fraud prevention, internal audits, or compliance with legal requirements.
- 9.1.4 If you have questions regarding account deletion or exercising your data subject rights under the Personal Data Protection Act, we are happy to provide further information through the channels specified in ourPrivacy Notice.
- 9.2 Termination or Suspension by Us
We reserve the right to suspend access to or terminate any service on the platform without prior notice if there are reasonable grounds, including but not limited to : - 9.2.1 Violation of these Terms of Service or any related policies;
- 9.2.2 Orders from government or law enforcement agencies;
- 9.2.3 Structural changes or discontinuation of part or all of the services;
- 9.2.4 Significant technical or security issues;
- 9.2.5 Prolonged account inactivity;
- 9.2.6 Actions deemed fraudulent, illegal, or harmful to the system or other users.Any decision to suspend or terminate user accounts shall be at our sole discretion, and we are not liable for any damages or consequences resulting from such decisions, whether to the user or any third party.
10. Liability and Indemnification
- 10.1 You agree and consent not to make any claims or hold us and our affiliates liable for any disputes arising between you and other users or third parties, regardless of the nature of such disputes.
- 10.2 You agree to indemnify, defend, and hold harmless us and our affiliates from any liabilities, complaints, claims, lawsuits, attorney’s fees, fines, penalties, governmental orders (domestic and international), fees, and damages, as well as take necessary actions to remedy any harm incurred by us and our affiliates. This includes, but is not limited to, any breaches of this Terms by you, violations of laws, rules, or regulations, and infringement of third-party rights.
- 10.3 In addition to all rights we have under this Terms, we reserve the right to demand compensation from you for any damages, consequences, and expenses incurred by us as a result of your breach of this Terms or your wrongful acts (or those of your representatives). This includes any losses or expenses we may suffer from claims or legal actions initiated by third parties, which are not due to our fault.
11. Personal Data Protection
- We place the highest importance on the protection of your personal data. This includes your registration information, platform usage data, communications between you and us, and any other data related to you. Your data is protected under applicable personal data protection laws.We have issued a Privacy Notice, which forms an integral part of these Terms of Service. You may review the Privacy Notice to learn more about how your personal data is collected, used, disclosed, and safeguarded.
12. User Feedback
- If you are interested in providing comments, suggestions, or proposals via the platform or any of our contact channels, you acknowledge and agree that :
- 12.1 Your feedback and contributions do not contain confidential or proprietary information.
- 12.2 We are under no obligation, express or implied, to maintain the confidentiality of such contributions.
- 12.3 We have the right to use or disclose (or choose not to use or disclose) such contributions for any purpose, in any manner, and via any media.
- 12.4 You are not entitled to any compensation or reimbursement of any kind from us under any circumstances.
13. Marketing Communications
- By creating a user account with efin.FINANCE, you consent to allow us to use your email address to send marketing communications, service-related notifications, important messages, special offers, etc. You may unsubscribe from marketing communications at any time by clicking the “unsubscribe” link provided in our emails.
14. Governing Law
- In the event of any dispute, please note that these Terms of Service shall be governed by and construed in accordance with the laws of Thailand. All disputes or claims must be submitted to the exclusive jurisdiction of the courts of Thailand.
15. Amendments
- 15.1 These Terms of Service may be amended or updated from time to time. We will announce such amendments on our website, application, or platform prior to your next use. You must read and agree to the updated terms before continuing to use our services.
- 15.2 Notifications of changes may appear as a pop-up message or similar display. By clicking “Accept,” you confirm your Terms to the revised Terms of Service. If you ignore the update or continue using the service after the changes, it will be deemed that you have accepted and agreed to be bound by the updated terms.
- 15.3 If you are dissatisfied with the amended Terms of Service or do not agree with any part of them, and you do not wish to accept the updated terms in their entirety, we kindly request that you immediately discontinue your use of our platform.
16. Contact Us
- We have assigned Customer Support to coordinate matters related to our services. If you have any questions or concerns regarding the Terms of Service, please contact them.
- You may reach out to customer support for assistance :